{"id":59,"date":"2025-09-19T12:29:01","date_gmt":"2025-09-19T12:29:01","guid":{"rendered":"https:\/\/bilingvi.com\/?page_id=59"},"modified":"2025-11-16T12:15:23","modified_gmt":"2025-11-16T12:15:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/bilingvi.com\/ru\/faq\/","title":{"rendered":"\u0427\u0410\u0421\u0422\u041e \u0417\u0410\u0414\u0410\u0412\u0410\u0415\u041c\u042b\u0415 \u0412\u041e\u041f\u0420\u041e\u0421\u042b"},"content":{"rendered":"<div class=\"wp-block-essential-blocks-advanced-heading  root-eb-advance-heading-q3n5m\"><div class=\"eb-parent-wrapper eb-parent-eb-advance-heading-q3n5m\"><div class=\"eb-advance-heading-wrapper eb-advance-heading-q3n5m preset-0\" data-id=\"eb-advance-heading-q3n5m\"><h1 class=\"eb-ah-title\"><span class=\"first-title\">Have Questions? We Have Answers<\/span><\/h1><div class=\"eb-ah-separator line\"><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-wrapper alignfull  root-eb-wrapper-fpki6\"><div class=\"eb-parent-wrapper eb-parent-eb-wrapper-fpki6\"><div class=\"eb-wrapper-outer eb-wrapper-fpki6\"><div class=\"eb-wrapper-inner\"><div class=\"eb-wrapper-inner-blocks eb-wrapper-align-center\">\n<div class=\"wp-block-essential-blocks-accordion  root-eb-accordion-d2kzf\"><div class=\"eb-parent-wrapper eb-parent-eb-accordion-d2kzf\"><div class=\"eb-accordion-container eb-accordion-d2kzf\" data-accordion-type=\"accordion\" data-tab-icon=\"dashicons-plus-alt2\" data-expanded-icon=\"dashicons-minus\" data-transition-duration=\"500\"><div class=\"eb-accordion-inner\">\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-jbbes eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-d2kzf\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-d2kzf\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-d2kzf\"><h3 class=\"eb-accordion-title\">Where are classes held? Is it possible to have a teacher come to our home?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-d2kzf\"><div class=\"eb-accordion-content\">\n<p>Classes are held at three locations in Singapore:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/maps.app.goo.gl\/HN5kwGMRjrKPmVoJA\" target=\"_blank\" rel=\"noreferrer noopener\">36 Armenian Street, #02-03<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/maps.app.goo.gl\/Q9MUXWLnibV3zNXH8\" target=\"_blank\" rel=\"noreferrer noopener\">406 Joo Chiat Place, #01-27<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/maps.app.goo.gl\/D5VmjjPkPBhGrRDs6\" target=\"_blank\" rel=\"noreferrer noopener\">Sentosa: Quayside Isle Preparatory School, 31 Ocean Way<\/a><\/li>\n<\/ul>\n\n\n\n<p>We believe that learning at the student&#8217;s home is less effective, so we do not offer home visits.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-xfxnw eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-d2kzf\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-d2kzf\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-d2kzf\"><h3 class=\"eb-accordion-title\">Do you offer ONLINE classes?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-d2kzf\"><div class=\"eb-accordion-content\">\n<p>Yes, we work online with children aged 4 and older. Please, contact us for more information and to arrange an introductory lesson.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-7e36t eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-d2kzf\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-d2kzf\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-d2kzf\"><h3 class=\"eb-accordion-title\">What courses and classes do you offer?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-d2kzf\"><div class=\"eb-accordion-content\">\n<p>We offer a variety of programs: Russian language and literature classes, as well as many additional activities in Russian, from acting workshops to chess and a teen club.<\/p>\n\n\n\n<p>In all our classes, children learn to express themselves and build relationships with peers and teachers. After all, language is primarily a means of communication and interaction.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-d6k59 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-d2kzf\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-d2kzf\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-d2kzf\"><h3 class=\"eb-accordion-title\">What ages are your classes suitable for?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-d2kzf\"><div class=\"eb-accordion-content\">\n<p>We have programs for children from 10 months to 17 years old. We also host family events and activities for adults.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-zc1fx eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-d2kzf\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-d2kzf\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-d2kzf\"><h3 class=\"eb-accordion-title\">What is BeeKidsClub?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-d2kzf\"><div class=\"eb-accordion-content\">\n<p>It is a bilingual (English\/Russian) program for children aged 1.5 to 6, where children can attend instead of a regular kindergarten and acquire all the necessary skills and knowledge in a playful and friendly atmosphere, in a group of up to 10 children. Our approach is based on the Reggio Emilia pedagogical principles\u2014a gentle and respectful attitude towards childhood. We encourage children&#8217;s independence from their very first days at our center. Here, children explore themselves and the world around them, build their first social connections, and learn to communicate in Russian and English with native speakers. They dive into studying the most interesting topics, from space and insects to dinosaurs and human anatomy.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-ugfxr eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-d2kzf\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-d2kzf\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-d2kzf\"><h3 class=\"eb-accordion-title\">What are your center&#8217;s operating hours?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-d2kzf\"><div class=\"eb-accordion-content\">\n<p>Our center is open Monday to Friday from 9:00 AM to 7:00 PM, and on Saturdays and Sundays from 9:00 AM to 5:30 PM. During school breaks and public holidays, we run holiday programs and language camps.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-i6edq eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-d2kzf\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-d2kzf\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-d2kzf\"><h3 class=\"eb-accordion-title\">What qualifications do your teachers have?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-d2kzf\"><div class=\"eb-accordion-content\">\n<p>All our teachers have a higher education degree (linguistic, philological, or pedagogical) and experience working with children. They continuously learn and participate in professional development programs at least 3 times a year.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-4ojmg eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-d2kzf\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-d2kzf\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-d2kzf\"><h3 class=\"eb-accordion-title\">Do you offer trial classes?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-d2kzf\"><div class=\"eb-accordion-content\">\n<p>Yes, we offer a trial class for your first visit to any program. After the class, you can decide whether to purchase a pass for the remaining classes in the module.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-g8sco eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-d2kzf\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-d2kzf\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-d2kzf\"><h3 class=\"eb-accordion-title\">How can I register for courses?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-d2kzf\"><div class=\"eb-accordion-content\">\n<p>Contact us in any way that is convenient for you: send us a message, call us, or fill out the application form on our website <a href=\"https:\/\/bilingvi.com\/ru\/contacts\/\">contact page<\/a>. Or contact us directly:<\/p>\n\n\n\n<p><a href=\"https:\/\/wa.me\/6583383136\" target=\"_blank\" rel=\"noopener\">+65 8338 3136<\/a><\/p>\n\n\n\n<p><a href=\"tel:6531295200\">+65 3129 5200<\/a><\/p>\n\n\n\n<p><a href=\"mailto:hello@bilingvi.com\">hello@bilingvi.com<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-9hwro eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-d2kzf\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-d2kzf\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-d2kzf\"><h3 class=\"eb-accordion-title\">What safety measures are in place at your center?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-d2kzf\"><div class=\"eb-accordion-content\">\n<p>The safety of our students is our priority. Our center is equipped with CCTV cameras. All teachers and administrative staff complete a first aid course annually and hold valid certificates.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-fznry eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-d2kzf\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-d2kzf\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-d2kzf\"><h3 class=\"eb-accordion-title\">Do you offer convenient payment packages?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-d2kzf\"><div class=\"eb-accordion-content\">\n<p>Our academic year is divided into 3 modules of varying lengths. After the trial lesson, we will enroll you in a group and issue an invoice for the remaining classes in the module.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-um3tv eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-d2kzf\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-d2kzf\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-d2kzf\"><h3 class=\"eb-accordion-title\">What if my child goes on vacation and will miss classes in the module?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-d2kzf\"><div class=\"eb-accordion-content\">\n<p>You can either pay for all lessons in the module and &#8220;make up&#8221; the missed classes within the paid period by attending any other classes at our center, or we can exclude the dates of your absence from the invoice. In the latter case, the cost per individual class will be 10% higher.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-ia7f4 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-d2kzf\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-d2kzf\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-d2kzf\"><h3 class=\"eb-accordion-title\">Can I leave my child at the center after classes or during non-class hours?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-d2kzf\"><div class=\"eb-accordion-content\">\n<p>Yes, you can leave your child with a teacher in our \u201cStay and Play\u201d program after classes until 7:00 PM on weekdays and until 5:00 PM on weekends. Please contact us for more information and to register.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-e41i2 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-d2kzf\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-d2kzf\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-d2kzf\"><h3 class=\"eb-accordion-title\">If we miss a class on our current pass, is the lesson forfeited?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-d2kzf\"><div class=\"eb-accordion-content\">\n<p>No, if a student misses a class, we can offer the opportunity to attend other classes at our center within the paid period. Refunds or carrying classes over to a future period are not available.<\/p>\n\n\n\n<p>If a class is canceled by the center, we will offer an alternative class or a refund, at your discretion.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-skksb eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-d2kzf\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-d2kzf\"><span class=\"dashicon dashicons dashicons-plus-alt2 eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-d2kzf\"><h3 class=\"eb-accordion-title\">Do you offer discounts or special promotions?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-d2kzf\"><div class=\"eb-accordion-content\">\n<p>You can receive a 10% discount for a second (and third) child, as well as special offers for attending Russian language classes twice a week. We also offer free trial lessons for new programs\u2014follow our announcements!<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"essential-blocks-fullwidth-template.php","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-59","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/bilingvi.com\/ru\/wp-json\/wp\/v2\/pages\/59","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bilingvi.com\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bilingvi.com\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bilingvi.com\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bilingvi.com\/ru\/wp-json\/wp\/v2\/comments?post=59"}],"version-history":[{"count":7,"href":"https:\/\/bilingvi.com\/ru\/wp-json\/wp\/v2\/pages\/59\/revisions"}],"predecessor-version":[{"id":2010,"href":"https:\/\/bilingvi.com\/ru\/wp-json\/wp\/v2\/pages\/59\/revisions\/2010"}],"wp:attachment":[{"href":"https:\/\/bilingvi.com\/ru\/wp-json\/wp\/v2\/media?parent=59"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}